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What Countries Can I Order From?

You can order items from the following countries: Turkey, USA, UK, UAE, China, Germany and most of Europe countries.

How Long Will It take for an Order to Arrive from Turkey?
Orders from Turkey usually takes 3-5 days after the order is delivered to our warehouse in Turkey.
How Long Will It take for an Order to Arrive from USA?
Orders from USA usually takes 10-15 days after the order is delivered to our warehouse in the USA.
How Long Will It take for an Order to Arrive from UK?

Order from UK usually takes 12-16 days after the order is delivered to our warehouse in UK.

How Long Will It take for an Order to Arrive from Germany/Europe?

Order from Germany/Europe usually takes 14-18 days after the order is delivered to our warehouse in Germany.

What Are the Items That Cannot Be Shipped from Turkey?

Sex Toys & Porn, and Big Home Furniture.

What Are the Items That Cannot Be Shipped from USA?

Cash & Coins, Credit/Debit Cards, Metal Batteries, Perishable Food, Syringes, Night/Thermal Vision, Spy Gadgets, Aerosol Cans, Fruit, Hazardous chemicals, Explosives, Combustible Metals, Perfumes & Colognes, Chemicals & Paints, Plants & Soil, Knives, Guns & Accessories, Cigarettes, Cigars & Tobacco, Liquor, Beer, Wine, Champagne, Lighters, Matches, Animals, Meats, Passports, Hoverboards, Sex Toys & Porn, Hand Sanitizers, Smoking Pipes, Pepper Spray, CBD & Hemp, and Military Clothes/Gear.

What Are the Items That Cannot Be Shipped from UK?

Vitamins & Supplements, Medical Equipment, Sex Toys & Porn, and Big Home Furniture.

What Are the Items That Cannot Be Shipped from Germany/Europe?

Vitamins & Supplements, Medical Equipment, Sex Toys & Porn, and Big Home Furniture.

• How Long Will It take for an Order to Arrive from UAE?
Orders from UAE usually takes 3-5 days after the order is delivered to our warehouse in the UAE.
How Long Will It take for an Order to Arrive from China?
- Air Freight: Orders from China usually takes 10-15 days after the order is delivered to our warehouse in China. - Sea Freight: Orders from China usually takes 45-60 days after the order is delivered to our warehouse in China.
How Can I Pay for My Orders?
You can refill your balance by the following methods: Cash in our offices, Debit/Credit Card, FIB, FastPay, Zain Cash, and NassWallet.
What Is Estimated Arrival to Country Warehouse?

It is the estimated time taken for the order to arrive from our warehouse in Turkey, USA, UK, and Germany to our office in Erbil.

What Is Estimated Arrival to Erbil Office?
It is the estimated time taken for the order to arrive from our warehouse in Turkey, USA, UK, and Germany to our office in Erbil.
What Happens If an Order Got Cancelled Before Arriving to The Country's warehouse?

The amount paid for the order will be refunded to your account instantly.

What Happens If an Order Arrived Damaged or Different?

The order will be returned and the amount paid for the order will be refunded to your account instantly after confirming the return.

How Many Types of Accounts Do You Have?
  • Normal
  • Premium
  • Business
In Which Case Can I Return an Item?

The ordered item can be returned only if the item was damaged and/or different from the item ordered.

Where Are You Located in Iraq?
Our office is located only in Erbil for now at Star Towers, Block A, Floor 13, Apt.9
Do You Have Delivery Service Inside Iraq?

Yes, we operate with the best cargo companies inside Iraq to ensure your order is being delivered safe and as fast as possible.

How Much Is the Delivery Cost Inside Iraq?
  • Erbil = 3,000 IQD
  • Sulaymaniyah = 5,000 IQD
  • Duhok = 5,000 IQD
  • Baghdad = 6,000 IQD
  • Southern Iraq = 8,000 IQD
How Much Is the Shipping Cost from Turkey?

Shipping costs from Turkey starts at only $1.5, and varies depending on the item itself (Normal Account).

How Much Is the Shipping Cost from USA?

Shipping costs from USA starts at only $7 for each pound of weight or based on the dimension of the item (Normal Account).

How Much Is the Shipping Cost from UK?

Shipping costs from UK starts at only $3, and varies depending on the item itself (Normal Account).

How Much Is the Shipping Cost from Germany/Europe?

Shipping costs from Germany/Europe starts at only $3, and varies depending on the item itself (Normal Account).

How Much Is the Shipping Cost from the UAE?

Shipping costs from UAE starts at only $3, and varies depending on the item itself (Normal Account).

How Much Is the Shipping Cost from China?
  • Air Freight: Shipping costs from China starts at only $4, and varies depending on the item itself (Normal Account).
  • Sea Freight: Sea freight shipping cost is not a fixed cost and it varies all the time (Please Contact us for further information).